1. All client
telephone calls will be returned within 24 hours, if not sooner.
We treat clients as we would expect to be treated. It’s a matter
of simple courtesy.
2. All clients
may schedule as many appointments as needed to discuss their cases.
We serve you, not the other way around. That’s our job. Doing
that job well depends on two-way communication without the ‘meter’
running. 
3. All
clients are treated with the respect they deserve. You are
a guest in our office. You will be given the same respect you’d
receive if you were a guest in our homes. This isn’t just good
business, it’s good manners.
4. All clients
will have all the resources of our firm on their side. And
those resources are formidable. No matter what the case, every client
proceeds from a position of strength. Or we don’t proceed. All
our clients are individuals, not insurance companies or businesses.
There is no confusion over split loyalties. We pledge our time, talent
and experience to helping our clients obtain just and fair compensation
without undue delay.
